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Bank of America 7-Eleven Settlement: Claim Deadline & Rules

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Bank of America 7-Eleven Settlement: Claim Deadline & Eligibility Rules

Bank of America has agreed to a $2.25 million class action settlement to resolve claims about out-of-network ATM fees at 7-Eleven stores. The lawsuit targets instances where customers were hit with multiple fees during a single visit to FCTI-owned ATMs.

While current account holders will receive automatic payments, former customers face a strict legal deadline to file a manual claim. Right now, there is widespread misinformation online about when that deadline actually is.

The Bank of America 7-Eleven settlement resolves claims that the bank improperly charged multiple fees for balance inquiries at FCTI-owned ATMs inside 7-Eleven stores between May 2018 and November 2021. Current account holders will receive automatic payments, while former account holders must file a claim by June 29, 2026.

Key Takeaways

There is a $2.25 million settlement fund for eligible Bank of America customers.
The settlement covers fees from FCTI ATMs inside 7-Eleven stores between May 1, 2018, and November 16, 2021.
Current customers receive automatic credits and do not need to take any action.
Former customers must submit a manual claim at the official portal, OONFeeSettlement.com.
The official, verified legal deadline to file a claim is June 29, 2026.

Are You Eligible for the Bank of America 7-Eleven Settlement?

To qualify for a payment from the net settlement fund, you must meet three specific criteria. Payouts are not available to everyone who simply used a 7-Eleven ATM.

Timeframe Check: You were assessed a disputed ATM fee between May 1, 2018, and November 16, 2021.
Location Check: The fee occurred at an FCTI-owned ATM located inside a 7-Eleven store.
Exclusion Check: You did not already file a claim and receive a payment in the separate Weiss v. FCTI Inc. lawsuit.

Wondering what a “disputed fee” looks like? A typical scenario involves a customer using a 7-Eleven ATM in 2019 to check their bank balance before immediately withdrawing cash. Bank of America charged them a $2.50 fee for the balance inquiry and a second fee for the actual cash withdrawal. If this happened to you, you may be eligible for compensation for those multiple fees.

Current vs. Former Customers: Do You Need to File?

The biggest point of confusion in this settlement is who actually needs to fill out paperwork. Your required action depends entirely on whether your Bank of America account is still open today.

Common Mistake: Do not assume a check will just show up in the mail if you closed your Bank of America account in 2022 or later. Because you are a past account holder, the bank no longer uses your active direct deposit information. You are strictly required to submit a claim to get paid.

Account Status	Action Required	Payment Method
Open (Current Customer)	None	Automatic Direct Deposit
Closed (Former Customer)	File a Claim	Mailed Check or Digital Payment

Instructions for Current Bank of America Customers

If your account is active, the official settlement notice states that you do not need to take any action. You will receive your payment automatically if the court approves the settlement.

Pro Tip: Even though you do not have to file a claim, log into your banking portal to ensure your mailing address is up to date. This protects you in case the direct deposit fails and the settlement administrator needs to mail a paper check.

How Former Customers Can File a Claim

Former account holders must submit a valid claim form before the June 29, 2026 deadline. Do not pay a third-party service to do this for you. Filing through the official court portal is completely free.

Locate your Notice ID. Check your email inbox and spam folder for messages from “Kroll Settlement Administration” or “OONFeeSettlement.” Finding this ID speeds up your filing process.
Visit the official portal. Go directly to the court-approved claims site at OONFeeSettlement.com.
Complete the form. Submit your claim online or print the form to mail it in before the deadline.

Important Deadlines (And One Major Deadline Warning)

If you are a former customer preparing to file, you need to act quickly. There is a major error currently circulating online. At least one major news outlet recently published an article incorrectly stating the claim deadline is July 29.

This is false. The legally binding, court-approved deadline to submit your claim is exactly one month earlier. If you wait until July, your claim will be denied.

Here is the verified timeline of events:

June 29, 2026: Final Claim Submission Deadline. You must postmark your mail-in form or hit submit on the official online portal by this date.
July 7, 2026: Deadline to Opt-Out or Object. If you plan to retain your right to sue Bank of America individually over these specific ATM fees, you must formally exclude yourself from this settlement by this date.
August 21, 2026: Final Fairness Hearing. The court will meet to grant final approval. Payments cannot be distributed until after this hearing takes place.

Mid-Article Summary:

Some news sources are reporting a false July 29 deadline.

The real, legal deadline to submit your claim is June 29, 2026.

Missing this deadline means you forfeit your portion of the settlement.

File securely for free at the official Kroll portal.

How Much Will the Payouts Be?

The exact dollar amount of your settlement check is currently unknown. The payouts will be calculated using a “pro rata” distribution model.

Here is how that works: Bank of America provided a gross settlement fund of $2.25 million. Before anyone receives a check, administrative costs and attorneys’ fees (which can reach up to $675,000) will be deducted. The remaining money forms the Net Settlement Fund. That net fund is then divided evenly among all the approved claims. If fewer people file valid claims, individual payouts will be higher. If millions of people file, the checks will be smaller.

As a reminder from the Official Settlement Notice: “Current account holders do not need to take any action.” They are automatically counted in that final pro rata calculation.

About the Schertzer v. Bank of America Lawsuit

This settlement stems from a class-action lawsuit officially filed as Schertzer v. Bank of America, N.A., Case No. 3:19-cv-00264 in the U.S. District Court for the Southern District of California.

The plaintiffs argued that Bank of America breached its contract by assessing multiple out-of-network balance inquiry fees during a single, continuous ATM visit at 7-Eleven. Despite agreeing to the payout, the bank maintains it did nothing illegal.

According to Top Class Actions, “Bank of America has not admitted to any wrongdoing but chose to settle to avoid the cost and uncertainty of further litigation.”

End Summary

The Bank of America 7-Eleven settlement offers a clear path to compensation for customers hit with double ATM fees between May 2018 and November 2021. Your next steps depend entirely on your current relationship with the bank. If you still bank there, simply wait. If you closed your account, you have a hard deadline approaching fast.

Next Steps:

Verify your account status: Determine if you are a current or former customer.
Check for your Notice ID: Search your email for communications from Kroll Settlement Administration to speed up your filing.
File by June 29: Submit your claim at OONFeeSettlement.com to secure your pro rata share before the legal window closes.

FAQs

Is the Bank of America 7-Eleven settlement real?

Yes. It is a legally binding $2.25 million class-action settlement approved by the U.S. District Court for the Southern District of California under Case No. 3:19-cv-00264.

When will the Bank of America settlement pay out?

Checks and direct deposits will not be issued until after the final fairness hearing on August 21, 2026. Payments typically go out weeks or months after the court grants final approval.

How do I know if I have a valid claim?

You have a valid claim if you were charged an out-of-network balance inquiry fee at an FCTI-owned ATM inside a 7-Eleven store between May 1, 2018, and November 16, 2021, and you did not already receive a payout for the same issue in the Weiss v. FCTI Inc. lawsuit.

What if I lost my Notice ID for the settlement?

You can still file a claim. Visit the official settlement website and follow the prompts for claimants who do not have a Notice ID. You will need to provide your full name, contact information, and specific banking details to verify your identity.

Do I have to pay to file a class action claim?

No. Filing a claim is always free when you use the official court-appointed website (OONFeeSettlement.com). Never pay a third-party service to submit a class action claim on your behalf.

Why did I get charged an out-of-network fee at 7-Eleven?

Bank of America charges out-of-network fees when you use an ATM not owned or operated by the bank. The lawsuit argued that customers were unfairly hit with multiple fees during the same transaction, such as one fee for checking a balance and a second fee for withdrawing cash.

Can I still sue Bank of America if I take the settlement?

No. If you accept a settlement payment, you waive your right to sue Bank of America individually over these specific ATM fees. If you want to keep your right to sue, you must formally opt-out of the settlement by July 7, 2026.